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How It Works

The AI Assistant is a conversational layer over the platform. This page explains the principles behind it — not the internal implementation, but what you can rely on as a user.

Natural language, not commands​

There is no command syntax to learn. You describe your intent in your own words, and the assistant maps it to a real platform action. If a request is ambiguous, the assistant asks a clarifying question with a selection card rather than guessing.

Real, permission-scoped actions​

Everything the assistant does is a real platform operation — the same one available in the dashboard, performed through the same APIs.

  • Permission-scoped: The assistant inherits your account's roles and permissions. It can only do what you are allowed to do. If you can't do something in the dashboard, the assistant can't do it for you either.
  • Auditable: Because actions run through the standard platform APIs, they are subject to the same logging and audit trail as any other operation.
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If the assistant declines an action, it is usually because your account lacks the required permission — not because the feature is missing. Ask an administrator to adjust your role. See User Management.

Confirmation & safety​

Before some destructive operations — deleting an alarm, for example — the assistant states what will happen and asks "Do you confirm?".

warning

This is not guaranteed for every state-changing action. Creating and activating things (an alarm, a job) is carried out immediately, with no confirmation step. Treat every request as if it will be executed straight away.

This means you stay in control: you can always review what's about to happen and cancel.

Multilingual​

The assistant understands and replies in your language. You can switch languages simply by writing in a different language — no setting to toggle.

Context-aware conversations​

Multi-turn flows keep their context. When a request takes several steps — for example listing alarms and then acting on one of them — the follow-up messages are understood in the context of what you were doing, so short replies like "yes", "the second one", or "confirm" land in the right place.

Reopening the panel continues your previous chat, but earlier messages are not shown. Use new chat (+) for a clean conversation.

Actions run immediately​

Everything the assistant does happens straight away, in the moment you ask for it. The assistant cannot create calendars or schedules — to run something on a schedule, set it up in the dashboard. See Record Scheduling.

What it does not do​

  • It does not bypass your permissions.
  • It does not open live camera streams, start recordings, or create schedules — those stay in the dashboard.
  • It does not replace the dashboard — it's an additional way to control the same platform.